COMPLAINTS

Dear customer, CRDB bank is pleased to introduce different channels of providing your feedback and complaints that will help the Bank to improve customer experience to our valued customers.

Shall you not be satisfied with our services, please feel free to provide your feedback. For more details please view our feedback and complaints handling mechanism here.

Complaints Form

CRDB Bank Burundi S.A. was incorporated in Burundi in the year 2012 under the Company’s Act and is domiciled in Burundi. It offers a comprehensive range of Corporate, Retail, Business, Treasury and other various banking services to the general public. CRDB Bank Burundi S.A. is a wholly owned subsidiary of CRDB Bank plc by 100%. CRDB Bank plc is a private commercial bank incorporated in Tanzania and is listed in the Dar Es Salaam Stock Exchange.
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  • CRDB BANK BURUNDI S.A.
  • Capital Social : BIF 48.027.000.000
  • Rohero 1, Chaussée du Prince Louis Rwagasore, N 490/A
  • P.O BOX 254 Bujumbura, Burundi
  • Centre d'appel: 199
  • Tel: +257 22 277 770
  • Fax: +257 22 277 770
  • EMAIL : [email protected]
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