CONTACT US

  • Account Balance request.
  • ATM Card re-issuance.
  • ATM card blocking.
  • Cheque book request.
  • Stop cheque order.
  • Information on branch locations.
  • Information on CRDB Bank ATM locations.
  • Information on products and services.
  • Customer Feedback Management (complaints, commendations & suggestions).
  • Internet banking/transaction password reset.
  • Money transfer.
  • Account statement request via e-mail.
  • And all other complaints, enquiries and requests.
  • Report a stolen or lost card
  • Whistle blower (Report corruption)

Mailing Address:
P.O. BOX 254,
Bujumbura, Burundi

Please call us:
+257 22 277 770

Email:
info.bi@crdbbank.com

Head Office Address

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