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SimBanking

Overview

Carry your bank with you everywhere you go and enjoy hassle-free banking 24/7 with SimBanking. Through our SimBanking service, you can carry out any type of transaction using your mobile phone. 

This service is available by dialing *199# or by downloading the SimBanking App from the App Store or Play store. 

Visit any CRDB Bank ATM with your card to register for SimBanking today.

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  • Access to account balance
  • Account statement of the last 3 transactions; or full statement access through the App;
  • Ability to withdraw or send money to a friend without bank accounts or without an ATM cards using an ATM (Cardless);
  • Transfer of funds to any account in the CRDB Bank network; or to other local banks through the App
  • Transfer of funds from bank to wallet (Lumicash, Ecocash)
  • Bills payment (Regideso)
  • Purchase vouchers (ECONET, LUMITEL);
  • Access to Salary advance (NDEPANA)
  • Change of PIN code;
  • Provides SMS Alerts;
  • Free choice of English, French, Kirundi or Swahili.

  • You can access your accounts anywhere, anytime.
  • You can transfer funds to your loved ones without hassles.
  • You can pay your bills at your convenience.
  • Maximize the use of your mobile phone.

Security

SimBanking is completely secure.  All transactions on SimBanking require your PIN. A PIN is needed each time to gain access to the platform. Thus, even if an unauthorized person has possession of your phone, they cannot make any transaction on SimBanking without your PIN.


Tips 

  • Make sure your mobile device is protected with a password.
  • Carry out your banking transactions discreetly, avoiding public places, unsecured Wi-Fi networks, and the presence of people nearby who might intercept your password.
  • Keep your device with you at all times.
  •  Keep your code secret and never share it.

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